Emergency Service Video Calls to be Tested in Vienna
The research involves 20 control centre staff handling two simulated video and audio emergency calls, made by 80 volunteer participants.
Tunnel Car Fire Prompts Evacuation of 51 People
The incident occurred when the 39-year-old driver noticed smoke coming from the engine and promptly stopped the car in an emergency bay.
Vienna Police Register 550,000 Emergencies Since January
Police hotlines cater to emergencies such as robberies, thefts, noise disturbances, traffic accidents and medical emergencies.